NHTSA Complaint #11484892 — 2014 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11484892
Vehicle	2014 TOYOTA HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	September 13, 2022
Date Filed	September 16, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

While driving the vehicle, the rear pane of the vehicle's moon roof spontaneously shattered into pieces. The moon roof has two basic components - the soft cover that lies under the glass moon roof and the 2-pane glass moon roof. Had the soft cover not been closed, the glass shards would have rained down upon the driver and passengers in the vehicle. The vehicle has not yet been inspected by an insurance adjuster, but there are numerous reports of this same problem occurring in other Toyota Highlanders on the internet. This issue appears to be being ignored by Toyota despite numerous reports across several model years of the vehicle. There were no warning signs of any kind issued by the vehicle before this occurred. This condition poses a serious threat to health and safety and should be addressed immediately by NHTSA.

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