NHTSA Complaint #11484763 — 2016 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11484763
Vehicle 2016 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

While driving my 2016 Ford Escape my steering became hard to turn and a steering fault light came on the dash. I was able to make it home but the car is very hard to turn which is very scary and unsafe. The car only has a little over 100,000 miles on it and we have already replaced a transmission at around 90,000. I don't think buying another Ford is in our future due to all the issue we have experienced and at our cost. I called the dealer to address the issue and they are 3 months out so how do I get out and back to work with the issues that I am facing?

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