NHTSA Complaint #11484456 — 2016 TESLA MODEL X

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11484456
Vehicle	2016 TESLA MODEL X
Component	SEATS
Date of Incident	September 14, 2022
Date Filed	September 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I received a letter from Tesla indicating an "Important Safety Recall Notice". The letter indicated that the rear seat did not conform to Federal Motor Vehicle Safety Standard Nos. 207 and 210. The notice suggest that one should avoid sitting in the seat. The repair would only take 10 minutes. When I tried to make an appointment the service representative said 1) that it was NOT a recall, but a Service Notice, 2) since I was out of warranty I would have to pay over $500 for the repair.

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