NHTSA Complaint #11484076 — 2016 JEEP PATRIOT

The contact owns a 2016 Jeep Patriot. The stated that the ABS and the check engine warning lights were illuminated. The vehicle was taken to an unknown dealer where the vehicle was diagnosed and the ABS module was replaced. The contact stated while driving at 20 MPH, the accelerator pedal was depressed and the vehicle started shuddering, emitted abnormal sounds, and failed to respond. The contact released the accelerator pedal. The contact shifted to park(P) and turned off the vehicle. The contact then restarted the vehicle and continued driving; however, the failure reoccurred twice that same day. The contact stated that while driving at 45 MPH, the vehicle stalled. The contact was able to restart the vehicle and pulled into a gas station, where there were abnormal sounds coming from the vehicle along with a burning odor. The contact turned off and restarted the vehicle and drove to her residence. The manufacturer was notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair. The dealer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 34,000.