NHTSA Complaint #11483743 — 2017 TESLA MODEL X
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11483743 |
| Vehicle | 2017 TESLA MODEL X |
| Component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
We were driving down the freeway in daytime sunny weather on “autopilot” (I was actively monitoring the vehicle of course) when the car SLAMMED on the brakes for no reason. It was aggressive and fortunately I disconnected the driver assist “autopilot” and immediately pressed on the accelerator (not an intuitive action) to avoid causing an accident. There was no reason for the car to behave this way. Furthermore, Tesla updated the software recently on my vehicle. I purchased the vehicle with radar, whereby it would use the radar as an input in coordination with other information for the adaptive cruise control and auto steer. (Collectively called the “autopilot” by Tesla. This recent software update took the radar out of the equation and made my car function differently (less robust) by now only using the cameras and not the radar. The cameras on my model year are not, to my understanding, of the same capability as the cameras that Tesla is using with their newest models. Despite the cameras being older, tesla modified the vehicle via over the air software update to only utilize the cameras, again, despite the car being designed to utilize the radar as an input to the semi autonomous driving. I take great issue with Tesla retroactively reducing the capability of my semi autonomous driving and not providing a warning or a clear choice. The phantom braking I experienced was after this software update that removed the radar. It’s one thing if a driver needs to be prepared to brake, but quite another if the car brakes EXTREMELY aggressively and the driver has to rush to press the accelerator, all while startled. I work as an airline pilot and this seeming total disregard for safety, removal of radar input that the car has on board already, and lack of transparency to the driver would never be accepted in aviation. I urge the NHTSA to look into the aggressive uncommanded braking. Thank you, Stefan
Related Complaints for the 2017 TESLA MODEL X
Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints
#11696104
The autopilot ECU failed on my car per Tesla. There was no warning on the car that my safety features were disabled. ...
#11587001
While driving CA-17, as is frequently the case, I had to disengage automatic steering several times to correct its po...
#11572435
This is regarding two Tesla recalls: - NHTSA Recall Number: 23V-838; TC2023-657 - NHTSA Recall Number: 24V-051 As n...
#11572174
I received a notice from Tesla for recall No. 23V-838 for my 2017 Tesla Model X - P100D. The notice states that I sho...
#11538247
I paid for FSD And now TESLA has disabled the feature. They have not responded to any inquiries by me as to when it’s...
Recent Complaints for the 2017 TESLA MODEL X
#11708780
STEERING
The electronic power steering (EPS) is struggling, requiring increased driver effort to steer. This seems to be dange...
#11706975
FUEL/PROPULSION SYSTEM
Reproducible and sudden loss of indicated driving range at low state of charge (SOC) for 6 months. First documented o...
#11702124
ELECTRICAL SYSTEM
During home charging using 40A, the 220 volt UMC connector started smoking and was melting. The charging appeared un...
#11697950
LANE DEPARTURE: ASSIST
Power Steering Assist stopped working while on the road. A couple days later, power steering stopped working completely.
#11697950
STEERING
Power Steering Assist stopped working while on the road. A couple days later, power steering stopped working completely.