NHTSA Complaint #11483570 — 2016 CHEVROLET CRUZE

The contact owns a 2016 Chevrolet Cruze. The contact stated that on multiple occasions while driving over 50 MPH, the A/C unit turned off independently and the instrument panel displayed a message that the engine was overheating. Additionally, the engine power reduced message was displayed. The contact stated that after receiving message alerts on the instrument panel, the vehicle decelerated to 15-20 MPH. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure reoccurred on several occasions and the instrument panel displayed message alerts for the engine overheating and the engine power being reduced. The contact attempted to call local dealers but was not successful. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,000.