NHTSA Complaint #11482649 — 2017 FORD EXPLORER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11482649
Vehicle	2017 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	August 30, 2022
Date Filed	September 2, 2022
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2017 Ford Explorer. The contact stated that while driving approximately 10 MPH, warning message regarding the engine cooling was displayed before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 70,000.

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