NHTSA Complaint #11482189 — 2018 HYUNDAI TUCSON

The contact owns a 2018 Hyundai Tucson. The contact stated that if the steering wheel was not exactly positioned at 3 o'clock or 9 o'clock, the vehicle would fail to start. The steering wheel would lock-up and the vehicle would lose power. The contact stated that when turning off the vehicle, the steering wheel had to be positioned at the 3 o'clock or 9 o'clock position or the vehicle would not start-up. The contact would tow the vehicle whenever the failure would occur. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The approximate failure mileage was 92,622.