NHTSA Complaint #11481993 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11481993
Vehicle 2016 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

There is a known problem with coolant leaking into the cylinder damaging the gasket. The only fix is to replace the entire engine block at a cost (in my case) of $8361. This seems unreasonable of a 6 year old car with 64,000 miles on it. This is a known problem to Ford as evidenced by the necessity of Techical Service Bulletin 19-2208 issued by Ford in June 2019. Fortunately, My engine light came on alerting me to the problem. That apparently doesn’t always happen meaning the engine could have stopped working while I was driving. Ford dealers are still selling these vehicles used on their lots with no need to disclose this problem because no recall has been ordered. Hoping that this can be rectified to help out a significant number of drivers who’ve had to fix their vehicles at a substantial cost and to force Ford to stop selling them used without repair

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