NHTSA Complaint #11481714 — 2021 KIA SORENTO

Vehicle is not shifting properly. The vehicle is hesitating on shifting up and have a very hard down shift. When vehicle was brand new this was mentioned to the dealer and they said it was "normal" for these "new" transmissions. This issue has now since gotten way worse. When sitting at a stop sign and needing to accelerate to get out onto the roadway and wheel is slightly turned on "dry" roads the traction control light will come on and vehicle will not accelerate. This is a very BIG safety concern as myself and my kids use this car daily! This problem has been made aware to dealer but only to be told its "NORMAL" this is not normal its a big risk of possibly getting myself or others into an accident. The vehicle is going to be relooked at with another dealer 8/30/22 as it has gotten worse and im concerned of the safety of myself that this vehicle may malfunction causing as accident. I have also looked at other reports of these 2021 Sorentos and seeing a pattern with the transmission issues of them.