NHTSA Complaint #11481659 — 2016 HONDA PILOT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11481659
Vehicle 2016 HONDA PILOT
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I have a 2016 Honda Pilot, color, Pearl White. The paint started to peel appointmently one month ago. The area is on the roof in front of sunroof behind the front windshield. There is a recall on the same color, make, year and model. Peeling in the same area. I was told by Honda of America that it was only for Honda that were painted at a certain factory that are covered by the recall. I did have the vehicle inspected by Honda and a body shop that they sent me too. Total estimate is around $1200. They both confirmed that it's the same area as the recall. I do have the email with pictures that they took to send to Honda. Honda is only willing to cover 25% and told me to put a complaint into your department. PER Honda they said if there is enough complaints. There would be a recall for the other vin numbers to cover the paint job. We find there response unacceptable based on pass practice and previous recalls.

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