NHTSA Complaint #11481564 — 2013 BMW X3

I have a 2013 BMW X3 i28 4-cylinder turbo with 70 383 miles. I have maintained it regularly through my BMW service center here in Ft. Lauderdale, FL. I was away and had my car since I brought it north on the auto train to save wear and tear and mileage. Unfortunately, on July 14th, I was headed from Buffalo, NY, to Rhode Island on the NYS thruway when my engine died on me; thank god I could get it to a shoulder, or I would have been dead, seeing there were a few semis behind me. I called a tow truck a nightmare since tow companies have a monopoly on towing off state thruways. It was towed to Towne BMW in Williamsville, NY, They did a diagnostic, and it was only the battery, so they said. So I went and returned my rental car and paid my bill, the time was now 6:00 pm, and I was good to go, so they said I didn't even make it across the street, and the engine did the same thing. This time they tell me my engine has seized up, and oh well, too bad, not their problem. They never gave me a diagnosis of what was completed on both days, and they continued to make a new narrative on the issue. In both instances, a light that said turn the engine off appeared after the engine shut down. I have contacted BMW North America, but they haven't done anything. Best, PH