NHTSA Complaint #11481344 — 2015 JEEP COMPASS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11481344
Vehicle	2015 JEEP COMPASS
Component	UNKNOWN OR OTHER
Date of Incident	August 21, 2022
Date Filed	August 26, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

My driver side passenger headset deployed without warning, on Sunday 8/21/22, while my husband was driving the car with vin # [XXX]. I called the dealer on 8/26/22 and provided the last 8 #s from the vin, per the dealer repair shop rep at 10:22am; which stated no recalls on the headrests and due to the mileage of 109k it would not be covered anyway. So, I sharing my safety concerns since the passenger side deployed the driver's side headrest can do the same thing and worst while I am driving. Dealer called was called: Robert Hutson Chrysler Dodge Jeep Ram Trucks on 2500 1st Ave SE, Moultrie, GA 31788 and ph # (229) 891-4000. Please feel free to contact me. Thank you for you time. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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