NHTSA Complaint #11480974 — 2019 HONDA PASSPORT

The contact owns a 2019 Honda Passport. The contact stated the Auto START/STOP feature intermittently failed to operate as needed without warning. The contact stated that upon release of the brake pedal, the vehicle stalled, causing the contact to manually restart the vehicle. One night, this Auto START/STOP failure led to the contact being stuck in rush hour traffic when the vehicle ultimately would not turn back on. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The contact had the battery replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was 10,000.