NHTSA Complaint #11480946 — 2017 KIA SOUL

The contact owned a 2017 Kia Soul. The contact stated that while driving at highway speeds, a cloud of black-colored smoke began to emit from the vehicle without warning. The contact attempted to stop the vehicle by depressing the brake pedal; however, the brakes failed to operate as needed. The contact used his emergency brake to stop and immediately exited the vehicle. Upon exiting the vehicle, the vehicle quickly caught fire; by the time the fire department arrived, the vehicle was incinerated. A fire report and police report were both filed, and no injuries were reported. The vehicle's remains were towed to an independent tow yard. The contact went to the unknown dealer where he was informed that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 61,000.