NHTSA Complaint #11480730 — 2019 HONDA PASSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11480730
Vehicle	2019 HONDA PASSPORT
Component	ENGINE
Date of Incident	July 28, 2022
Date Filed	August 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Problem with the Auto Start/Stop. Auto Start/Stop caused the car to completely shut off at a stoplight and the car would not restart. I tried applying the break and re-starting the car using the Start button, but the car did not respond. The car was completely inoperable for at least 15 minutes and left us stranded at a busy intersection. The auto start/stop will often shut down the car completely at stops and it will not restart automatically. There were no warnings prior to shut down. I've only had this car a few months and it has happened twice in two months. I am forced to turn the auto start/stop feature off every time I get in the car now.

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