NHTSA Complaint #11480468 — 2018 HYUNDAI SONATA SEAT BELTS

Complaint Details

ODI Number	11480468
Vehicle	2018 HYUNDAI SONATA
Component	SEAT BELTS
Date of Incident	July 22, 2022
Date Filed	August 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The passenger side seat belt locks up. It can lock up immediately when putting it on or it can lock up if I just lean a little bit forward. It will get tighter and tighter to the point where it is very uncomfortable. I have to unhook the seatbelt and re hook. Sometimes this takes many attempts. This is scary when you are going down the highway at 65mph. The dealership has replaced it twice. They were able to see the problem because my husband drove straight to the dealership once when it locked up on me. The last time they replaced it, no one was in the passenger side until we were leaving for vacation. We didn't even get out of the garage when it locked up again. The dealership was reluctant to replace it. They said all seat belts lock up! Because of Covid my husband and I haven't driven much. Once we started going out again we became aware of the problem.

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