NHTSA Complaint #11480373 — 2016 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11480373
Vehicle 2016 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

While sitting at a stop light the electric power assist warning light came on and I lost all power steering. I tried turning the car off and on several times to reset system but had no effect. It is extremely hard for me to steer and impossible for my wife If this had happened while the car was in motion an accident could have occurred. This car is a 2016 with approx. 50,000 miles and has been immaculately maintained and in like new condition. This is a known error with fords electric steering assist on many models and a recall needs to be implemented on this year and model. This a quite an expensive burden placed on owners of an almost new vehicle.

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