NHTSA Complaint #11480328 — 2021 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11480328
Vehicle	2021 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	August 7, 2022
Date Filed	August 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Vehicle went into limp mode suddenly while driving on the road and would only go 10 mph. We were able to pull vehicle aside and within a minute the car would not move. Check engine light came on with a warning message to pull vehicle to the side of the road. We were able to drive the vehicle home 7 miles after waiting about 1 hour after the issue and the next day drove it to the dealership. Car has been at dealership since 8/8/22 and service advisor and Kia engineer have yet to figure out what went wrong. We have no eta as of today when we will get car back. This issue is concerning as the vehicle came to a complete stop with traffic around us.

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