NHTSA Complaint #11480013 — 2018 FORD F-150

The issue I am complaining about is Customer Satisfaction Program #21N03. For some reason Ford did not issue a recall on this issue even though they know they have an issue with the cam phasers and this problem is very widespread. The cam phasers on my vehicle failed and had to be replaced and they forced me to pay for a portion of this change even though they knew it was a manufacturing defect and even though they are using a "redesigned" version of the cam phasers in the replacement. This SHOULD BE A RECALL and not a "Customer Satisfaction Program" and the full price of the repair should be covered by the Ford Motor Company. They should have to reimburse me for the full cost of this repair since this is a widespread issue with many 3.5L Ecoboost Engines.