NHTSA Complaint #11479799 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11479799
Vehicle 2013 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

My 2013 Ford Explorer Sport lost control while driving. My wife ran off the road while driving going around a curve because the power steering went out without warning. Luckily, she was not in a place where she did not hit anyone but had a near miss with a pedestrian walking on the side of the road. I noticed in the past that the power steering fault indicator came on a few times when starting the vehicle. After turning the SUV off and back on, everything worked fine. I notified them at the dealership the last time I was getting serviced and they said it was a common problem but for some reason, there was no recall for my VIN. After reading the complaints online for this issue, I find it disturbing that this is not a safety recall. I can only imagine how this could have turned tragic while driving down the mountain last weekend if this happened while on a downward descent, my family could have been killed. This is scary to think about and I am surprised that more people have not been seriously hurt or killed due to this electrical malfunction. I also don't understand how the same year models have recalls on the same part but because of the factory location that this is not covered on some VIN numbers. This should defiantly be a recall that is reconsidered. Thank God that she was able to vear enough to miss the pedestrian walking.

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