NHTSA Complaint #11479612 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11479612
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	June 24, 2022
Date Filed	August 16, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

dealer stated that exhaust system caused engine to overheat and the catalytic converter to go causing the piston to seize completely. there is a recall out for this exact issue but it did not include my vin number. the vehicle stalled multiple times causing myself and my daughter to be stuck in ongoing traffic. the check engine light came on and it was brought to the dealer as soon as they had an opening. I am confused about how a vehicle can have the exact issue from a recall but because it wasn't the specified number that an unsafe vehicle can just be left on the road. it is no longer drivable due to this issue and being unsafe. the issues first appeared in 2021 when I first had the catalytic converter replaced, now barely over a year later it has failed again now also with engine damage to the cylinder and piston.

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