NHTSA Complaint #11479418 — 2017 HYUNDAI ELANTRA

The contact owned a 2017 Hyundai Elantra. The contact stated while driving approximately 45 MPH, the fuel warning light flickered and the radio activated and deactivated independently. The vehicle was taken to a dealer where it was determined that the vehicle was performing as designed due to a satellite not being connected. On another occasion, the vehicle accelerated on its own and the brake pedal hesitated to respond. The contact depressed the brake pedal to the floorboard in order for the vehicle to come to a stop. The vehicle was taken to another dealer due to the above failures; in addition to shuttering and jerking while depressing on the accelerator, as if it was not receiving fuel. The vehicle was not repaired. The contact did a private diagnosis which indicated electrical system malfunction. The contact was informed to start using a halo battery charger to jump the vehicle. The contact then stated while driving at approximately 40 MPH at night, the vehicle started accelerating inadvertently, and she then turned on high beams for better visibility to pull over safely; however, they failed. The contact then pulled her emergency brakes and ended in a ditch. All air bags deployed. The contacts phone and alert device did not operate. The contact was able to call her son, who called 911. The police, fire, and paramedics arrived on the scene. The fire department cut the contact out of the destroyed vehicle. There were no medical treatments on the scene. The contact was transported to the hospital. The entire driver's side of the vehicle from the front end to the back rear and the entire front of the vehicle was destroyed. The contact experienced a bad concussion and blacked out. The vehicle was towed to the wrecking yard. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.