NHTSA Complaint #11479077 — 2021 HONDA PILOT

When stopped and idling at an intersection (just south of North Avenue on Milwaukee Avenue in the city of Chicago) the vehicle engine turned off and would not restart, as it normally does when the car is idling. A message appeared saying, to “push the brake and push the start button” to restart the car. The battery light came on. I tried twice to start it, with no result. I turned on the hazard lights so traffic could attempt to move around me. I tried twice more. Nothing. I couldn’t get the Pilot to either start or completely turn off. Finally, while I was thinking about what to do next, the Pilot completely shut down on its own. I was able to restart the car normally. Prior to this there were no warning lights, and no signs of failure. The idle-stop usually works fine. No one has inspected the vehicle yet. This incident put me and my family at risk as I was in the middle lane of Milwaukee Avenue in heavy traffic, with no way to start the car or turn it off. I turned off the idle-stop feature to drive the 100+ miles home. I’ll call the dealer Monday morning.