NHTSA Complaint #11479072 — 2022 TOYOTA COROLLA

ELECTRICAL SYSTEM issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11479072
Vehicle 2022 TOYOTA COROLLA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I was traveling on the interstate through Missouri through to Kansas to get back to California on July 5, 2022 in my brand new just got april 18 2022 toyota corolla hybrid when the entire electrical panel went out on my car. i was driving the speed limit on the interstate with the AC on in 109 degree temps when the whole electric panel went out it was out for about ten minutes before it came back on and when it did i had no AC. i was literally in the middle of the desert, there were no stops coming up, no towns, no shade, nothing! and thank god i had just dropped my nine year old son off in indiana or he could've died with me. the AC condenser on this car is located RIGHT BEHIND the front grill of the car, which has over one inch openings in it and toyota is specifically not covering this part under warranty because they know this is a faulty design. i understand and have been told that AC is a luxury but its not for that one week old baby that is going to be traveling with their family is this car and they have no idea that a PEBBLE (is what toyota told me knocked my ac out in the desert!) is going to knock their AC out and that baby will die. Toyota needs to recall this car or put a screen behind the grill i dont care but the public needs to be made aware how easy it is for the AC to be knocked out. additionally the toyota dealership here said that they can repair it for 1400$ but there's nothing to stop it from happening again as soon as i drive off the lot because there is nothing protecting the condenser. i have a brand new car that is broke and cant be repaired and toyota has told me they stand by their design and IF THEY decide to do a recall i will be notified. please notify the public about this! it is hot everywhere and children will die. i cant even go back to pick my son up and now have to fly him out because i dont have AC in my brand new car. like seriously! think of the children and the people who have no idea how easy it is to go out! thank you!

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