NHTSA Complaint #11656646 — 2022 TOYOTA COROLLA

The contact owns a 2022 Toyota Corolla. The contact stated that while the vehicle was stationary, the emergency button failed to respond. There were no warning lights illuminated. The contact then contacted the manufacturer and was informed that the contact needed to pay additionally for a subscription, for the feature on the vehicle to function. The vehicle was not taken to be diagnosed. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.