NHTSA Complaint #11478922 — 2021 TESLA MODEL 3

Tesla Model 3 main computer system failure. Failure was not cause by any negligence by the operator. The vehicle was parked over night and upon attempting to operate the vehicle the following day there was no power to the screen. There were no warnings prior. The screen which displays vehicle speed, vehicle battery level, seatbelt warning indicators was inaccessible. Also as a result of the computer failure the vehicle did not emit the required pedestrian safety sound, the front and rear collision warnings were disabled, charging was not possible, the ability to disable passenger airbags in case of a child needing to be transported in the front was inaccessible, if the vehicle was operated during winter the ability to defrost the windshield would be impossible and all safety and security features were disabled. The screen/computer has been an issue for several owners as easily viewed by a simple google search. The vehicle is only a year and a half old and was purchased new. The issues that occurred from the defective computer could of easily have caused of an accident or a caused disabled pedestrian to have been hit. The computer was deemed the cause by Tesla’s service professionals.