NHTSA Complaint #11478842 — 2014 HYUNDAI SONATA

The contact owns a 2014 Hyundai Sonata. The contact stated that the vehicle was difficult to start. The vehicle takes approximately an hour to start. The fuel gauge was resetting and displaying the wrong amount. The vehicle was taken to the local dealer but the vehicle was not diagnosed. The contact received notification of NHTSA Campaign Number: 22V312000(Fuel System, Gasoline). However, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to another local dealer, Gosch Hyundai 100 Carriage Cir, Hemet, CA 92545, where they were unable to determine the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 73,000.