NHTSA Complaint #11718409 — 2014 HYUNDAI SONATA

Odometer Fraud. The contact owns a 2014 Hyundai Sonata. The contact purchased the vehicle on April 28, 2025, with 28,974 miles from a dealer. On January 20, 2026, while attempting to start the vehicle after being parked for a while, the vehicle lost power and failed to start. The contact walked to an AutoZone nearby, where a mechanic diagnosed that the battery and starter needed to be replaced. The vehicle was repaired while with the mechanic, and the contact was informed that the actual mileage on the vehicle was 170,123. The contact reported the issue to the dealer and was informed that it would be investigated; however, the contact had not received any additional information. The dealer had taken possession of the vehicle and informed the contact that payments were still expected despite the odometer discrepancy. The manufacturer was informed of the failure and the odometer discrepancy. The failure mileage was not provided.