NHTSA Complaint #11478394 — 2017 HYUNDAI VELOSTER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11478394 |
| Vehicle | 2017 HYUNDAI VELOSTER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
Almost got into an accident with 2017 Hyundai Veloster. Car stopped accelerating. Car had service campaign to enhance knock sensor software to detect abnormal engine bearing noise before potentially "severe engine damage occurs." They did not explain engine could have issue. Engine oil keeps disappearing. I went more than 5 times no fix yet. One time they put a free oil change. I keep going to Hyundai and am told nothing is wrong with car by Hyundai dealer. Months later I receive a letter from Hyundai extending warranty due to connecting rod bearing wear for replacement of engine. According to Hyundai," If abnormal engine bearing noise is detected, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Engine Protection Mode allowing the customer to drive to the nearest Hyundai dealer for diagnosis and repair. In addition, DTC P132600 will be recorded in the ECM. The vehicle can continue to be operated for a limited time in Engine Protection Mode, but it will accelerate slower and have a reduced maximum speed. Engine RPMs will be limited to approximately 1800-2000 RPM." My car is doing that. I told dealer. They tried to charge me to change my coils and sparkplugs and refused to check my engine unless I fixed that first. They said they don't know what's going on even though Hyundai sent a letter out stating engines will be fixed because of rod bearing wear. Hyundai knows that the engine is bad and extending warranty for engines but are not recalling the engines. People can die from this. Engine oil that leaks because of this can heat up and cause cars to explode/cause accidents.
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