NHTSA Complaint #11478128 — 2020 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11478128
Vehicle	2020 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	August 3, 2022
Date Filed	August 8, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Vehicle stalls unexpectedly. Error is "shift to park". Driver shifts the vehicle into park. The car is then locked in park and the driver needs to restart the vehicle. The vehicle doesn't always restart. This has happened multiple times. After the first time, we took it back to the dealership where we bought the vehicle and they replaced the batteries. After the batteries were installed it happened again, took it to a Jeep dealership and they were not able to duplicate the issue so did not do anything. It happened again after that. This is extremely dangerous and can cause serious accidents since the vehicle is stalled in the middle of a road!

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