NHTSA Complaint #11477764 — 2021 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11477764
Vehicle	2021 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	August 4, 2022
Date Filed	August 5, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The vehicle is a PHEV. The system that malfunctioned is related to the vehicle charging system. The vehicle seems to think it is plugged into the wall when it is actually not plugged in. It is a safety issue because the vehicle will not move -- my family could have been stranded. Planning to tow the vehicle to a dealership to have diagnosed within one week or so. The vehicle has not been inspected by anyone yet. There were no warnings prior to the failure. Currently there is a check engine light on as well as an image of a plug/cable indicating that the vehicle thinks it is plugged into an electrical outlet (which it is not).

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