NHTSA Complaint #11477747 — 2013 FORD EXPLORER
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11477747 |
| Vehicle | 2013 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 111,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DE |
Consumer Description
The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact stated that on multiple occasions she noticed that the coolant level was low. The vehicle was taken to the dealer where it was diagnosed that the internal water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA hotline. The approximate failure mileage was 111,000.
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