NHTSA Complaint #11477441 — 2021 FORD EXPLORER SEATS

Complaint Details

ODI Number	11477441
Vehicle	2021 FORD EXPLORER
Component	SEATS
Date of Incident	August 3, 2022
Date Filed	August 3, 2022
Mileage	14,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's and passenger's side rear seats inadvertently moved forward while his children were seated in the seats. The contact was concerned about the safety of his children while riding in the vehicle. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 14,700.

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