NHTSA Complaint #11477313 — 2019 JEEP CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11477313
Vehicle 2019 JEEP CHEROKEE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The Jeep auto restarted after a sitting at a red light then the car shut off and would not go. The accessory lights were still on and the dashboard indicated the emergency brake was on. Pushed the restart car button but the car did not respond. I manually turned off the emergency break and waited a minute then the car restarted after pushing the button. My safety was put at risk because the light had turned green and the car behind me had started to go. I put my hazard lights on and the car drove around me. Had this happened at a higher speed the car would have ran into the back of me and I'm pregnant so the life of my unborn child would have been put at risk. The problem has not been reproduced. There was no warning that the car was going to experience a problem. After it restarted I checked the battery indicator on the dash board and it was well charged. The only indication that there was a problem during the incident was that the dashboard said emergency break in red.

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