NHTSA Complaint #11477091 — 2021 FORD F-150 HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11477091
Vehicle 2021 FORD F-150 HYBRID
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 26,836 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, a humming and tapping sound was present coming from the rear undercarriage of the vehicle. The vehicle was taken to the local dealer who diagnosed that the underbody insulator was faulty and had caused damage to the driveshaft. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was previously inspected under the NHTSA Campaign Number 21V986000 (Power Train, Structure) however, the vehicle experienced a failure after the inspection. The failure mileage was 26,836.

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