NHTSA Complaint #11476649 — 2016 FORD EXPLORER

On 6/16/22 my vehicle was put in the shop for overheating. It was a water pump leak. It is a timing chain run water pump. The water pump is located in the engine. It was a very expensive repair. Due to the amount of labor this took to fix I was out of a vehicle for almost a month. I paid for the repair. Less that a week after I got it back my AC stopped working. Back to the shop it went. More money later... Mechanic explained to us that the water pump is located on top of the compressor. When it leaked it got all over everything destroying it. Now I must get a new compressor. No telling what else it ruined under there. This is a huge problem with this year model of Ford. Matter of fact in Canada it has already been recalled. Why is this problem not getting recalled in the US? Many people have gone after Ford with no luck and one judge threw of the case.