NHTSA Complaint #11476614 — 2013 FORD FOCUS

The stereo has faulty mosfet components IT SOUNDS LIKE MACHINE GUN SHOTS I almost hit another car and drove off the road. Even when the car is off it does this! this is a MAJOR safety issue no one is doing ANYTHING about. Half my dashboard is on my floor in order to make this stop! I can’t lock or unlock my doors without the key fob so if I needed to get out of the vehicle fast I have to reach in my pocket to hit the key fob. The radio also drains the battery while the car is off and making VERY LOUD MACHINE GUN SHOT NOISES. A new stereo unit is about $1000 this is a MAJOR safety problem as you can’t even turn the volume down ITS ON FULL BLAST! Whether the radio is on or off the only option is to take the 1.5’by1.5’ section of the dash “the whole middle” and put it somewhere else until this can be fixed! RANDOM FULL BLAST GUN SHOTS ARE NOT SAFE! I’ve read a LOT of forums and there are A LOT of people that have been in accidents because this is so LIAD and uncontrollable. Please let me know what I am supposed to do about this as your site says the radio is not covered? I’ve driving down the highway and the gunshots go off NON STOP for random lengths of time it is NO EXAGGERATION ITS AS LOUD AS GUN SHOTS! I shouldn’t have to drive my car with ear plugs or headphones I wear at the gun club while shooting guns! The mosfets on the pcb board are not adequately cooled, they break down because the heat for the car blows HOT AIR right on/around them. The design of the stereo uses the plate on the back to keep them cool, not possible while running the heater! I am unsure what to do as I need to be able to safely drive my car without it shoot full blast blank gun shots at me!also the FUSE for the radio does NOT blow shutting the stereo off when this happens. The mosfets get so hot I worry I’ll have an electrical fire while driving! This radio is NOT SAFE when the cheap components don’t function correctly and the safety features like fuses DONT WORK! I DONT WANT TO CRASH!