NHTSA Complaint #11476288 — 2012 CHEVROLET MALIBU

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11476288
Vehicle	2012 CHEVROLET MALIBU
Component	STEERING
Date of Incident	July 27, 2022
Date Filed	July 28, 2022
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The contact owns a 2012 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The vehicle was restarted and worked as designed. The service ESC power steering message was displayed. The traction control warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the steering column and steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified via email but there was no response. The contact stated that the failure was similar to NHTSA Campaign Number: 14E044000 (Steering). The approximate failure mileage was 71,000.

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