NHTSA Complaint #11476278 — 2018 JEEP CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11476278
Vehicle 2018 JEEP CHEROKEE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

I had stopped at a stop sign & as I proceeded to pull out, the jeep came to a complete stop without any power. After pushing the jeep out of the road after several attempts to restart were unsuccessful, jumper cables were used & were still unsuccessful. A new battery was installed but the jeep still would not start. It was towed to the local dealership for repair after a local repair shop was unable to successfully diagnosis the problem. It was determined there was a short in the power transfer unit that caused a short that would blow a fuse causing the engine to shut down. I was almost 7 hours from home & just moments from getting on the interstate to drive that 7 hours home. There was no warning that anything was wrong with the jeep as all recalls had been done and no maintenance was due at that time. Thankfully, instead of coming to a complete stop unexpectedly on the interstate at 75-80 mph, it was turning from a stop sign in the middle of a 5-lane road just after any morning rush. Thankfully I was not on the interstate with a semi-truck behind me or I would not be writing this today. This issue caused my husband to miss a couple of days of work, 2 unexpected days at a hotel, food, gas & the repair charge to the dealership.

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