NHTSA Complaint #11475770 — 2021 MERCEDES-BENZ SPRINTER 3500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11475770
Vehicle	2021 MERCEDES-BENZ SPRINTER 3500
Component	SUSPENSION
Date of Incident	July 22, 2022
Date Filed	July 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2021 Mercedes- Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V131000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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