NHTSA Complaint #11462265 — 2021 MERCEDES-BENZ SPRINTER 3500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11462265
Vehicle	2021 MERCEDES-BENZ SPRINTER 3500
Component	SUSPENSION
Date of Incident	April 5, 2022
Date Filed	April 26, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owns a 2019 Mercedes Benz Sprinter. The contact received a notification for NHTSA Campaign Number: 22V131000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

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