NHTSA Complaint #11660365 — 2021 MERCEDES-BENZ SPRINTER 3500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11660365
Vehicle	2021 MERCEDES-BENZ SPRINTER 3500
Component	SERVICE BRAKES
Date of Incident	May 12, 2025
Date Filed	May 12, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

Mercedes Dealership is refusing to get the vehicle in to make this safety recall repair in a timely manner. I have been told that i will need to wait for over a month just to drop the vehicle off with no time frame given in terms of how long the vehicle will be gone while being repaired.

Related Complaints for the 2021 MERCEDES-BENZ SPRINTER 3500

Other SERVICE BRAKES Complaints

#11651549 — March 30, 2025 — I am writing to formally raise a critical safety concern regarding the performance and behavior of the Crosswind Assi...

#11501434 — January 12, 2023 — I started my Sprinter, which was converted into a Grech RV, and while still in park a few seconds later, the vehicle ...

Recent Complaints for the 2021 MERCEDES-BENZ SPRINTER 3500

#11651549 — STEERING — March 30, 2025 — I am writing to formally raise a critical safety concern regarding the performance and behavior of the Crosswind Assi...

#11651549 — UNKNOWN OR OTHER — March 30, 2025 — I am writing to formally raise a critical safety concern regarding the performance and behavior of the Crosswind Assi...

#11625256 — UNKNOWN OR OTHER — November 14, 2024 — My van has periodic lack of acceleration or dead pedal. There are no warnings that this will occur. This shows itse...

#11625256 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL — November 14, 2024 — My van has periodic lack of acceleration or dead pedal. There are no warnings that this will occur. This shows itse...

#11476667 — SUSPENSION — July 30, 2022 — My vehicle is listed as one of the 2100+ sprinter vans affected by the incorrect assembly of the torsion bar(Manufact...