NHTSA Complaint #11475645 — 2013 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11475645 |
| Vehicle | 2013 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
This car has 81K miles on it and the engine started knocking, no engine light nor oil light came on. The car stalled a couple of times at a red light. I dropped the car off at my local repair shop and they said it had very little oil in it and advised me to take it to a Hyundai dealer. I have video of the dash showing no lights ever came on. The dealership confirmed it had very little oil in it and no dash lights were on and advised me to call Hyundai to see about getting a replacement motor. I had the oil changed at the dealership and drove the car home. The engine was still knocking very badly and the engine ended up seizing up and the car shut down and isn't working now. I'm waiting on Hyundai to call me back. This is evidently a known problem with these cars/engines and they've had numerous class action lawsuits but haven't done an official recall. This is unacceptable. I realize the government has fined them as well but more needs to be done.
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