NHTSA Complaint #11475563 — 2018 MAZDA CX-5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11475563
Vehicle	2018 MAZDA CX-5
Component	ELECTRICAL SYSTEM
Date of Incident	March 2, 2022
Date Filed	July 24, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The parking break is getting stuck and we are unable to release it. We have gone to various mazda showrooms and service centers but no one have been able to find the issue. We are scared that on the highways the car can malfunction. The parking break warning sign comes on on its own even when the vehicle is moving which is a big concern for us while driving. When I searched for this issue online, I can see few articles where different models of Mazda has same issue and they recalled those vehicles. Mazda service center people after charging me for the issue, suggested not to use parking brake, even I don’t use that it gets on by itself. There is a warning symbol. It is available for inspection when requested. Electronic Parking Brake Component is not working. Multiple mazda showroom people confirmed this and none of them can fix this.

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