NHTSA Complaint #11475261 — 2017 FORD EXPEDITION
WHEELS:LUGS/NUTS/BOLTS/STUDS issue reported to NHTSA
Complaint Details
| ODI Number | 11475261 |
| Vehicle | 2017 FORD EXPEDITION |
| Component | WHEELS:LUGS/NUTS/BOLTS/STUDS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I purchased my Ford Expedition new in January 2018 and have driven it 40,000 miles. When I took it to Wyatt Johnson Ford yesterday for a routine oil change and tire rotation, I was told that it has "Swollen lug nuts." I have Extended Plus Elite New warranty, Ultimate Titanium Plus warranty, and Perma Plate Appearance Protection warranty; but was told that the warranties would not cover replacement of the swollen lug nuts. Apparently this is a poor design and Ford should redesign the lug nuts and issue a recall.
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