NHTSA Complaint #11475194 — 2021 VOLVO XC40

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11475194
Vehicle	2021 VOLVO XC40
Component	UNKNOWN OR OTHER
Date of Incident	July 16, 2022
Date Filed	July 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

Backup camera fails intermittently at least a dozen times, error message "camera unavailable". Camera icon disappears from dash. Took to dealer. No code, no problem. Backed up and worked, did not understand intermittently?! Asked tech to report to Volvo, got push back. I advised I was reporting as safety failure to SaferCar and they report to Volvo. Suspect was not reported to Volvo. When camera fails other rear safety systems are inoperable.

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