NHTSA Complaint #11475101 — 2010 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11475101
Vehicle 2010 TOYOTA PRIUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

2010 Prius started up in the garage 3 hours after being shut down. I am certain the car was NOT still running while we unloaded groceries from hatchback and left the garage. * Nothing was retrieved from the front seat so no accidental start could have occurred. * My son "heard it start" almost 3 hours after the vehicle had been shut off while in another room near the garage. * I heard nothing from the upstairs. * The Prius key fob was nowhere near the vicinity of the vehicle at the time it started nor was any person. In fact, both key fobs were upstairs and only the currently used 1 had a battery and was stored inside a tin so as to always know where it was. *Toyota executives were made aware of incident but essentially denied the Toyota could start without the key fob: "Toyota is not aware for any possible way for the vehicle to be started without the key."

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