NHTSA Complaint #11475041 — 2013 HYUNDAI VELOSTER

Our car is 9 years old with only 50,636 miles. We are the second owner. The engine started making noise (no warning lights) so we took it to the dealer. They’ve diagnosed damage in cylinder 1 and need to replace the head gasket and cylinder head assembly valve spring seat. I’ve been told by the Hyundai mechanics that this issues sounds very much like the issue that resulted in the recall of 2013/2014 Hyundai Sonata and Santa Fe’s. The dealership submitted a warranty request on my behalf despite the fact that the car is beyond the years covered by the warranty. I was told by the dealership that Hyundai knows about this issue with other models not covered by the recall and commonly will replace the engine of other vehicles even despite they’re outside of warranty within reason. I was hopeful but my warranty request was denied. Now I’m looking at over $10,000 in repairs which makes my car close to a complete loss. A couple months prior to the issue we receive a Hyundai notification that was something like we need to install a sensor in the engine that will alert you at the earliest signs of engine trouble. I had just donated a kidney and not in any condition to take the car in for this so that has not been done but what it tells me is that Hyundai knew of issues enough to install a sensor to detect these types of issues early before major damage. Note this was not a recall.