NHTSA Complaint #11474712 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated that upon the start of the vehicle, he attempted to shift the vehicle out of park(P) into drive(D); however, the gear shifter seized in the neutral(N). No warning lights were illuminated. The contact had the vehicle towed to his residence due to the failure. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 93,000. VIN tool confirms parts not available.